FCS Streamlines Connectivity and Efficiency with Integration of CosmoPMS and FCS Unicorn
Hospitality’s premier PMS solution for smaller properties seamlessly connects all FCS solutions and third party systems via new Unicorn interface.
Singapore – 1 June, 2017 – FCS Computer Systems (FCS), a leading provider of operations-enhancing technology solutions and services, has announced the integration of its FCS Unicorn call accounting and interface gateway solution with CosmoPMS, a c
utting-edge SaaS-based property management platform designed specifically to meet the needs of smaller properties. As a solution that provides these hoteliers with the tools needed to streamline operations such as guest reservations, rate pricing and room availability, CosmoPMS’ compatibility with FCS Unicorn now further ensures the ability to attain full operational efficiency via seamless communication and management of backend systems and services. This exclusive new feature not only offers instant connectivity and integration with FCS’ full line of operations enhancing solutions, but also provides streamlined and centralized access to data from a host of third party platforms.
With its recent launch meant to finally address the industry’s virtual non-existence of PMS platforms that cater to properties outside of hospitality’s largescale and high end segments, CosmoPMS’ new integration represents a continuation of the solution’s mission to provide underserved hoteliers with the same high level of efficiency across their operations. Now capable of directly communicating with a host of third party property systems such as PABX, guest internet and keycard issuing platforms, CosmoPMS’ integration with Unicorn ensures that all data can be seamlessly accessed and stored within one solution for enhanced productivity and quality in service. This functionality provides several advantages once out of reach for small scale hoteliers, including the ability to automatically charge guests for using a property’s Wi-Fi services or when consuming guestroom minibar items. The integration also equips CosmoPMS with the ability to share data such as guest check in/out status or room occupation status with third party platforms, ensuring all departments remain updated with the latest information necessary to maintain high service level standards. As a result of relying on just one platform for the flow of information, hoteliers can additionally benefit from simplified support services, as only FCS needs to be contacted should any sort of issue arise.
“CosmoPMS now integrates fully with our complete suite of hospitality operations management solutions, as well as a comprehensive range of PABX and other hotel systems,” said Jason Ling, Vice President of Marketing and Digital at FCS. “We are proud to make such powerful functionality easily accessible to hoteliers who until now have had limited options available to them.”
For smaller hoteliers desiring the ultimate in efficiency, cost reduction and guest satisfaction, Unicorn’s integration with CosmoPMS can also provide properties with a direct line of communication to FCS’ full array of operations streamlining solutions. Platforms such as FCS e-Connect, e-Housekeeping, e-Laundry, e-Recovery, e-Engineering and e-Concierge, each renowned for their respective abilities to automate and track guest requests, room attendant assignments and laundry operations, can now all work together to provide hoteliers with a comprehensive property-wide view of all activities, sources of revenue and costs. Able to access such data remotely and in real time, hotels leveraging CosmoPMS alongside complementing FCS solutions can therefore always rest assured of their ability to maintain full productivity while being able to implement strategies that result in consistent revenue growth and guest satisfaction.
A solution that is free to use for properties averaging 300 or less reservations a month, hoteliers interested in testing CosmoPMS’ abilities can do so free of charge by clicking here. For more information on FCS and its full range of operations enhancing solutions, please visit www.fcscs.com.
About FCS | Founded in 1982, FCS is a comprehensive hospitality technology solutions and services provider, with an extensive portfolio of integrated products used by more than 5,000 hotels with over 8,000 installations in 32 countries. FCS mobile applications are available on staff mobile devices, providing enhanced efficiency with the ability to assign, view and update tasks on the go. This functionality seamlessly integrates into six web-based guest serving applications that are grouped into FCS’ Hospitality Operations Management category, including e-Connect, e-Housekeeping, e-Laundry, e-Recovery, e-Engineering and e-Concierge; all specifically tailored to enhance service optimization and the guest experience. These applications can integrate with a hotel’s PMS and other third-party systems via FCS Gateways products; Unicorn and Phoenix, or can seamlessly function alongside CosmoPMS, FCS’ own innovative PMS solution. With FCS Enterprise Reporting, hoteliers can maximize both revenues and property reputation with streamlined access to business analytics and operations performance intelligence. For more information, please visit www.fcscs.com.
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