Park Plaza Arena Pula Modernizes Guest Service with Implementation of ASSA ABLOY Hospitality Mobile Access
Newly renovated Croatian property maximizes convenience by providing guests with option to skip front desk check-in using digital key technology.
Stockholm– July 26, 2016 – The Park Plaza Arena Pula, an Arenaturist-owned hotel situated within Croatia’s Istrian Peninsula, has enhanced its security and guest convenience by upgrading existing VingCard Signature RFID and Classic RFID guestroom door locks with ASSA ABLOY Hospitality Mobile Access, a state-of-the-art innovation that allows guests to skip front desk lines and use their own smart devices as a digital key. With the ability to offer full compatibility with previously installed VingCard door locks, ASSA ABLOY Hospitality Mobile Access is a cost-effective solution that allows hoteliers to seamlessly add mobile phone-based guestroom access.
Having undergone a series of renovations in 2015, Park Plaza Arena Pula leadership took the decision to join growing numbers of properties adapting their services to meet the increasing demand for faster, more streamlined guest services. In upgrading to ASSA ABLOY Hospitality Mobile Access, hotel staff was able to quickly begin leveraging the solution’s benefits thanks to the rapid and professional response of installation teams. Soon after the decision was made as a result, guests could begin enjoying their hotel stay experience immediately upon arrival, without having to wait for assistance at the front desk in order to gain access to their rooms.
A flexible solution that provides hoteliers with the ability to implement digital key functionality in the manner that best suits their unique property needs, Mobile Access offers three options for implementing a guest-facing mobile app. This can be accomplished either through a property’s existing app, via a third party vendor in the ASSA ABLOY Hospitality Certified Partner Program, or by leveraging ASSA ABLOY Hospitality’s standalone solution for a quick and straightforward roll out. In opting to integrate Mobile Access into its own mobile application, the Park Plaza Arena Pula was able to increase the potential of guests downloading the software, due to its enhanced value in saving time and minimizing hassle.
“Our property takes great pride in providing guests with the latest amenities and services, and is thrilled to have been able to work with a company capable of rapidly implementing a solution that further maximizes convenience and total guest satisfaction,”said Reli Slonim, Arenaturist Executive Director. “Along with the advanced security features of Signature RFID and Classic RFID door locks, ASSA ABLOY Hospitality Mobile Access’ own security protocols are also a vital asset in providing each guest with complete peace-of-mind.”
Operating with award-winning Seos technology, ASSA ABLOY Hospitality Mobile Access delivers unmatched security by working with a hotel’s property-management system (PMS) to allocate a guestroom and generate a digital key that is encrypted – and securely delivered to a guest’s smartphone. The smartphone, in turn, places the key in a secure key vault within the hotel’s mobile app. When presented to the appropriate lock, the app then transmits the encrypted key via a secure-communication channel via Bluetooth , thus ensuring that only authorized users are able to receive digital key information and gain access.
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About ASSA ABLOY Hospitality
The global leader in hotel security technology, ASSA ABLOY Hospitality has products installed in over 42,000 properties worldwide, securing in excess of 7 million hotel rooms and is part of the ASSA ABLOY Group, a publicly listed company. ASSA ABLOY Hospitality’s comprehensive range of security and technology solutions comprises VingCard electronic locks, Elsafe in-room safes and Orion energy management systems, as well as advanced mobile access and integrated software solutions. ASSA ABLOY Hospitality has worldwide service and support in more than 166 countries. For more information, please visit www.assaabloyhospitality.com.